PRIVACY POLICY

Acubematrix (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or communicate with us.

Our website is intended for general audiences and is not designed for children, and we do not knowingly collect data relating to minors.

Information We Collect

We only collect information necessary to respond to enquiries, improve our website, and operate our business professionally.

You may provide us with the following data when you contact us via forms, email, or phone:

• Identity Information – your name or company name.

• Contact Information – email address, phone number, or any other contact details you choose to share.

• Project or Inquiry Details – any information you provide regarding services you are seeking from us.

When you browse our website, we may automatically collect:

• Technical Information – IP address, browser type, device data, and general usage statistics (for analytics and security purposes).

• Usage Data – pages visited, time spent on the site, interactions, and similar behaviour.

We do not collect sensitive personal data, financial information, or login details, as our website does not include user accounts, payment gateways, or registration features.

How We Collect Information

We collect information in the following ways:

1. Information you provide directly

This includes data you send to us when you:

• submit an enquiry form

• contact us by email, phone, or social media

• request information about our services

2. Information collected automatically

Through cookies and analytics tools, we collect basic technical and usage data to help us improve the performance and design of our website.

How We Use Your Information

We use your personal information to:

• respond to your enquiries and provide requested information

• communicate with you about our services

• improve our website’s functionality, layout, and user experience

• maintain website security and prevent misuse

• manage our business operations and marketing strategy

• comply with legal obligations when required

We do not sell, rent, or trade your personal data.

Marketing

We may send you updates or information only if:

• you have contacted us, and

• you have opted in or expressed interest in receiving updates.

You may unsubscribe at any time by contacting us.

Sharing Your Information

We may share your data only with trusted third parties who assist us in operating our business, such as:

• website analytics tools

• hosting providers

• email and communication services

• professional partners working with us on a project you requested

We may also disclose information if required by law, to protect our rights, or to enforce policies.

How We Protect Your Information

We implement appropriate security measures to prevent your personal data from being accessed, altered, or disclosed without authorization.

Access to personal information is restricted to staff or partners who require it for legitimate business reasons.

How Long We Keep Your Information

We retain your information only for as long as necessary to:

• respond to your enquiries

• maintain business records

• comply with legal requirements

Once no longer needed, your data is securely deleted.

Cookies

Our website uses cookies to enhance your experience and analyse website performance.

Types of cookies we use:

• Essential cookies: required for basic website functionality

• Analytical/performance cookies: help us understand how visitors use our site and improve it

You can disable cookies in your browser settings, but some website features may not function correctly if essential cookies are blocked.

Third-Party Links

Our website may include links to external websites, such as social media or portfolio platforms.
We are not responsible for the privacy practices of these third-party sites, and we recommend reviewing their policies.

Your Rights

Depending on your location, you may have the right to:

• request access to your personal information

• request correction or deletion of your data

• object to or restrict processing

• withdraw consent for marketing

To exercise these rights, contact us at:
kov@acubematrix.com (or your preferred company email)

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Acubematrix – Architecture & Interior Design
Email: kov@acubematrix.com
Singapore | Malaysia